FAQ

Q: How do I place an order?
A: Simply browse our collection, add your favourite mugs to the cart, and follow the checkout process to complete your purchase.

Q: How long are the delivery times?
A: 3-5 working days.

Q: Do you ship outside of the UK?
A: Unfortunately we do not ship outside of the UK at the moment. However, we will be looking to do this soon.

Q: What if my mug arrives damaged?
A: Please contact us on email immediately at info@mugoftheday.co.uk with your order number and a photo of the damage. We’ll send a replacement or issue a refund.

Q: What payment methods do you accept?
A: We accept major credit and debit cards and other secure payment methods as listed at checkout.

Q: How can I get in touch with customer support?
A: You can reach us via email at info@mugoftheday.co.uk .We aim to respond within 24 hours.

Q: Do you have a physical store?
A: Currently, we operate exclusively online.